Refund policy

Return & Refund Policy

At Daily Finds, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may request a return within 30 days of receiving your item, subject to the conditions below.

1. Return Eligibility
To be eligible for a return:
- The return request must be submitted within 30 days of delivery.
- The item must be unused and in its original condition.
- The item should be returned with its original packaging, tags, accessories, and other included materials, where applicable.
- Items that have been used, damaged, altered, or are otherwise not in their original condition may not be eligible for a return.
- Certain products may be non-returnable due to their nature, including personalized items, gift cards, and items marked as final sale or non-returnable at the time of purchase.

2. Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible. Please provide your order number and clear photos of the item and, where applicable, its packaging. We will review the issue and provide the appropriate resolution, which may include a replacement, return, or refund.

3. How to Request a Return
To request a return, please contact us at ecommercebyfasih100@gmail.com with:
- Your order number
- The reason for the return
- Photos of the item, if requested

Once your request is reviewed and approved, we will provide you with the return instructions and return address. Please do not send an item back before receiving return instructions from us.

4. Return Shipping
- For returns due to a change of mind, incorrect selection, or other reasons not caused by Daily Finds, the customer may be responsible for the return shipping costs.
- If the item is damaged, defective, or incorrect due to an error on our part, we will work with you to resolve the issue and, where applicable, cover the reasonable return shipping cost.

5. Refunds
Once your returned item is received and inspected, we will notify you whether your refund has been approved. If approved, the refund will be issued to the original payment method used for the purchase. Please allow your payment provider or financial institution additional processing time for the refund to appear in your account. Original shipping charges, if applicable, may not be refundable unless the return is due to an error, damaged item, defective item, or another situation where applicable law requires otherwise.

6. Partial Refunds
In some circumstances, only a partial refund may be provided. This may apply when an item is returned in a condition that does not meet our return requirements, such as being used, damaged, missing parts, or missing original packaging.

7. Late or Missing Refunds
If you have been notified that your refund has been issued but have not received it, first check your bank account or payment provider. If the refund still does not appear after the normal processing period, please contact your payment provider. You may also contact us at ecommercebyfasih100@gmail.com for assistance.

8. Exchanges
We do not guarantee exchanges for every product or variant because availability may change. If you need a different item or variant, please contact us and we will let you know what options are available.

9. Non-Returnable Items
Some products may not be eligible for return, including:
- Personalized or customized products
- Gift cards
- Final sale items
- Products that cannot be returned for hygiene or safety reasons, where applicable
- Items specifically identified as non-returnable on the product page

10. Order Cancellations
If you need to cancel an order, please contact us as soon as possible after placing the order. Cancellation requests are not guaranteed because orders may be processed or shipped shortly after purchase. Once an order has been processed or shipped, it may no longer be possible to cancel it. In such cases, you may request a return after delivery, subject to this policy.

11. Contact Us
If you have any questions about returns or refunds, please contact us at ecommercebyfasih100@gmail.com. We are happy to review your request and help resolve any eligible issue as quickly as possible.

Last updated: September 27, 2026